Terms of Service — VITAL Application

In effect since: 10 May 2026

1. General provisions

By using the VITAL – Lifestyle application ("Application"), you agree to the following terms. The Application is developed and operated by Vital ("Service Provider"). Full details of the Service Provider are available in the Imprint.

2. Purpose of the Application

The Application is a lifestyle-tracking tool that helps you monitor calorie intake, water intake, sleep, vitamins, exercise, and other health habits. The Application is not a medical device and does not replace medical advice. For chronic conditions, pregnancy, or stricter medical supervision, please consult your physician before following the Application's recommendations.

3. Account and registration

• A valid email address is required to register.
• Registration is subject to a minimum age of 16 (GDPR Art. 8 + Hungarian Infotv. § 6(3)). Age is automatically verified during registration (client + server).
• You are responsible for the security of your account (password protection).
• One person may create one account.
• Providing false information may lead to account suspension.

4. Subscriptions and payment

4.1 Free use

Basic features (food logging, water, basic activity) are free.

4.2 Premium and Pro subscription

• Subscriptions are processed through the Apple App Store or Google Play Store.
• Subscriptions auto-renew unless cancelled at least 24 hours before expiration.
• Trial period: 7 days (once per Apple ID / Google Account).
• Prices include local taxes.

4.3 Cancellation

• iOS: Settings → Apple ID → Subscriptions → VITAL
• Android: Google Play → Subscriptions → VITAL

4.4 Right of withdrawal (digital content)

Per the Hungarian Civil Code § 6:249 and Government Decree 45/2014 (II. 26.):

• For App Store / Play Store subscriptions, the platform's refund policy applies (typically 14 days, content-usage dependent).
• For lifetime / one-time purchases, you have a 14-day right of withdrawal if service usage has not yet started. If content usage has begun, the right of withdrawal may end earlier per Civil Code § 6:249(2).
• Withdrawal request: info@vitalapp.hu — please include the App Store / Play Store transaction ID for identification.

5. [INACTIVE in v1.0] User content and community features

Note (v1.0): Community features (posts, comments, friends, challenges) are NOT active during the VITAL v1.0 beta launch — the rules in this section are kept solely for the future (v1.1+) reactivation of community features. While user content upload is allowed, moderation procedures (DSA Art. 16-18) apply.

5.1 Prohibited content

When using the community features (posts, comments) it is prohibited to:

• Post hate speech, harassment, or obscene content
• Share other users' personal data without consent
• Post spam, advertising, or misleading content
• Post unlawful content
• Post health misinformation (e.g. "this cures XY")

5.2 Content moderation — DSA compliance (EU 2022/2065)

Notice and action mechanism (DSA Art. 16): Any user may report content (post or comment) believed to violate these terms in-app. We send an automatic acknowledgment within 24 hours and conduct substantive review within 72 hours. Reporting channel: long-press on a post or comment → "Report" action.

Statement of reasons (DSA Art. 17): If we remove or restrict content, the affected user receives a justification (the rule violated, decision reference, redress).

Block / mute: You can block individual users — their content will no longer appear in your feed.

Serious violations (DSA Art. 18): If content likely constitutes a criminal offence (e.g. life-threatening threats, child abuse), the Service Provider notifies the competent authority without delay.

5.3 Moderation actions

The Service Provider reserves the right to remove violating content and suspend accounts. For serious or repeated violations, the account may be permanently disabled.

6. Intellectual property

All Application content (design, code, text, icons, illustrations) is the intellectual property of the Service Provider. Copying, modifying, or reusing any part of the Application is prohibited.

User-uploaded content (post, comment, image) remains the user's copyright; the user grants the Service Provider a non-exclusive, royalty-free, worldwide, sublicensable license to display and distribute it within the Application (solely as required to operate the Application).

7. Limitation of liability

• The Application is provided "as is".
• We do not guarantee uninterrupted operation.
• Health data is informational only — not a basis for medical decisions.
• AI Coach and VITAL X-Ray recommendations do not constitute medical advice. For chronic conditions (diabetes, kidney disease, heart disease, pregnancy, etc.) consult your physician before following recommendations.
• The Service Provider is not liable for damages from the user's health decisions.

8. Account deletion

You may request account deletion at any time:

• In-app: Profile → Delete account (asks for confirmation, then immediately deletes your data from the active database)
• By email: info@vitalapp.hu (processed within 3 business days)

Deletion is immediate and irreversible: all personal data is immediately deleted from the active database. Backups are overwritten within 7 days. Accounting records (statutory obligation) are kept anonymized for 8 years.

9. Changes

We reserve the right to amend these terms. For material changes (e.g. new subscription model, new obligations), we will notify you in-app and by email at least 30 days before the change takes effect. Continued use after the change constitutes acceptance; if you disagree, you can immediately leave by deleting your account.

10. Governing law

These terms are governed by Hungarian law. In case of dispute, the Service Provider and the user attempt to resolve the matter amicably. Failing that, the Hungarian court with territorial jurisdiction will rule per the Civil Code and consumer protection rules.

Online dispute resolution (ODR — consumer disputes): https://ec.europa.eu/consumers/odr — VITAL contact email: info@vitalapp.hu.

11. Contact

Full data controller details are available in the Imprint.

This 2026-05-10 version replaces the 2026-04-03 version following the comprehensive GDPR + DSA audit. Main changes: 16-year minimum age (Section 3), DSA notice-and-action procedure (5.2), 14-day right of withdrawal (4.4), change-notification rule (9). Details: GDPR_AUDIT.md.